Monday, January 21, 2013

MS CRM 2011: Rollup 11 and ‘CrmException: A non valid page number was received: 0’ error

I installed Rollup 11 on our development servers and after server restart CRM instance was broken. Every page that has grid or grids shown following:



I googled and found following solution:
1. Open regedit.
2. Open HKLM\SOFTWARE'\Microsoft\MSCRM.
3. Open TurnOffFetchThrottling key and change value to 0.
4. Make iisreset.
Once steps were done CRM instance was fixed.

2 comments:

  1. Hi Andrii,
    Just in case, I suppose you meant to change it from 1 to 0.
    We met the like error, but with a bit another scenario (Default Solution export issue) (described here in Russian http://ms-dynamics-crm.com.ua/2012/12/14/recent_rollups_nuance/).
    By the way, we also recently met one more issue of RU11 - advanced find error when you are querying across related entities with a "lookup condition" on the "joined entity".

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