CRM 4.0 - Assigning Case to Queue

I had the task to assign case (incident) to queue. MSDN has good sample. But this sample didn't solved my problem because in my case not in all situations item was assigned to "In Progress" queue of user. Following code solved my problem.

Offtopic: bestpractices of code development

MVP Renewed

Second year a row I have got MVP award. I can promise that I will try to do everything to get this award 3-rd time.

Queues - plugin which shows the count of items inside queue

I developed the plugin to make it possible to see near the name of queue the total count of items inside it. But it doesn't work for Assigned and In-Progress (personal queues).

Record Counter for Microsoft Dynamics CRM 4.0 - version 2.1

I published new version of record counter at the start of the year - http://a33ik.blogspot.com/2010/02/record-counter-for-microsoft-dynamics.html.

Users who used it told me about several errors. Now those error are fixed and you can download latest version here:


Also I changed the possibility to control the appearance of Record Counter line. This can be done in plugin registration tool. Registration option are shown below:

Execute step:


RetrieveMultiple step:

Poll results

Results of my poll actually didn't surprise me.

Getting Longitude and Latitude using JavaScript for Microsoft Dynamics CRM 4.0 Part 3

Several days ago I redeveloped geocoding solution. After several days new issues were found. So I decided to search other webservice which will solve this Geocoding solution and stopped at Bing Maps.